Historically, small businesses founded during periods of market malaise grow to become behemoth multinational empires. At least, that’s what the track records of the likes of Microsoft, GE, IBM, GM, Disney, and even Apple would have you believe. Whether it’s because a recession throws a marketplace in to clearer and sharper relief, and identifies gaps that can be filled by innovators…or the simple possibility that it is perhaps less challenging (in the short term) to start one’s own business than to get a job when companies are reluctant to increase their workforce when their revenue projections are so shaky.
Whatever the reasoning, small businesses seem to appear by the legion during economic downturns, and the challenging economic times we are currently experiencing are no exception. Starting a small business is but the first step, however, in a very long and often unpredictable journey to success. Advice abounds for these self-starters. Some of this advice is spiritual, some aspirational, some inspirational, most destined for the remaindered bin (or today’s e-book equivalent thereof).
It is refreshing, therefore, to come across a book that offers little by way of cheerleading, and a lot by way of practical and actionable advice. Susan Wilson Solovic and Ellen R. Kadin have recently co-authored a small biz startup guide entitled “It’s Your Biz” (Amacom, 227pp), and much of it is well worth the reading. If you are thinking of, or in the process of, starting up your own business for the first time, you would be well advised to skip all those feel-good tomes designed to raise your consciousness or karmic frequency, and instead study the experienced advice of these women, who will help you raise your eyes to see the road ahead, and guide you around many of the potholes thereon.
I have two quibbles with the publication:
a) Resources are cited in a manner that leaves little room for the inevitable evolution of information sources in the 21st century. Sites come and go, new resource offerings crop up on an almost daily basis. The authors are handing out free fish, as much as they are teaching the reader how to fish. I would prefer if they would perhaps challenge the reader to find the resources for themselves. Perhaps providing pointers and search tips, instead of direct links; hints and clues that will not only yield resource opportunities, but empower the conscientious reader to seek out emerging resource opportunities not available at time of publication. Gamefication is a deeply embedded convention in today’s marketplace. Why not apply a little of that methodology to the book, and integrate a layer of interactivity in to the publication?
b) Yet another “expert” has mistaken product marketing and sales support for strategic marketing. So long as marketing is seen as little more than a support activity, the sole purpose of which is to drive and support sales, organizations will only realize – at best – 50% of the value of this practice area. Marketing is a complex undertaking that –when successful – manages to connect an offering (product, solution, service, or brand) with one or more markets, in a manner that delivers exponential returns to all stakeholders. These returns are not purely fiscal, but also relational. Marketing has the potential to turn customers into salespeople, employees into evangelists, and brands into currency. Today’s social economy requires that business ventures recognize the new and very collaborative relationship they must foster with their clients and customers, in order to survive and thrive. Today’s marketing strategy is all about commitment, and far less about campaigns.
Extant these two quibbles, I am impressed with this guidebook, at least as a solid “get your head on straight” introduction to the basics of business building. This is not, as the book’s cover would have you believe, “the complete guide to becoming your own boss”, but rather the initial guide to the planning, preparation, and perseverance required to start a small business. Reading this book will not guarantee you business success, but it will assuredly get you in the headspace necessary to evaluate whether you are prepared to undertake the adventure.